operations
for sustainable profitability and competitive advantage
We help law firms identify and capture the “low hanging fruit” in their internal operations, to make smarter investments in their people, and to build long-term sustainable profitability.
As law firms continue to confront uncertain economic conditions, there is a renewed, intensified interest in performance and profitability in every aspect of the internal operations of a legal practice.
Walker Clark services can produce dramatic returns on relatively small investments of time, intellectual energy, and resources.
Uncertain economic times and tougher competition have made law firms more intensely interested in profitability than ever before. Profitability is a complex, highly firm-specific issue. Your firm's profitability profile is probably very different from that of your competitors.
Deeply-ingrained profitability problems sometimes are hard to detect and have a variety of causes. For example:
firm-wide weaknesses in associates' profitability
client demands for alternative fee structures that could reduce profitability to almost nothing
ineffective business plans, or no business plan at all
hidden inefficiencies and costs in internal law firm operations
losing time and money fixing mistakes that could have been avoided with a quality assurance system
inability to manage business risks, client service risks, and professional responsibility risks
a failure to understand and take advantage of the opportunities to improve financial performance and client satisfaction through business process improvement, better knowledge management, and artificial intelligence
Click on one of the links below to learn more about how Walker Clark can help your firm to make dramatic, sustainable improvements in productivity, profitability, and the quality of your services.
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strategic profitability
Is your law firm as profitable as it could be?
Even if it is, how do you know that it will continue to be profitable over the uncertainties of the next five to ten years?
A Walker Clark Strategic Profitability Diagnostic guides your team to practical realistic answers.
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quality assurance
Quality assurance is not the same thing as quality control. Although after-the-fact inspection of details is needed often in the practice of law, it does not guarantee quality.
Our approach to quality assurance is to identify and reduce -- or even eliminate -- the causes of errors and rework in the practice of law. In short, the goal is to meet your clients' needs and expectations the first time and every time, while also improving the profitability of your practice.
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risk management
Hoping for the best and crisis-to-crisis improvisation are not effective risk management methods.
Walker Clark members have been designing and administering risk management programs in the legal profession since the early 1990s. We can help your firm prepare for the challenges of the 2020s and beyond.
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management systems
Where are your best opportunities to improve your overall business performance?
Which internal improvements in your firm will give you the best measurable return on your investment?
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editorial services
Looking for the right word?
The biggest reason why many small and midsize law firms don't take advantage of today's opportunities for marketing communications is that they simply do not have the money, staff, or time to do so.
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"win-win" pricing
Our members have been advising law firms on pricing and alternative fees since the mid-1990s. We can help you to develop fee structures for one case, for a practice area, or even for your entire firm. We also can help you to use your alternative fee structures to communicate better value to your best clients.
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professional development
Most law firms already have excellent lawyers; but lawyers in the most successful legal practices also have developed superior business and leadership skills.
Your colleagues need more than classroom training. They need the Walker Clark difference.
