management systems

Where are your best opportunities to improve your overall business performance?

Which improvements will give you the best measurable return on your investment?

You probably know your own business best.  However, sometimes a law firm needs an intensive, enterprise-wide review of its entire business operations by objective outside experts.

We offer the Walker Clark Comprehensive Management Systems Review, a complete top-to-bottom examination of your practice by a multi-disciplinary Walker Clark team.

We focus on the ten core management systems that have the greatest impact on your overall ability to meet your clients' needs and expectations, build compelling competitive advantages in your market, and deliver sustainable levels of financial performance:

  • client management

  • legal products and services

  • governance and decision making

  • internal communications

  • finance

  • facilities and logistics

  • information technology support

  • human resources management

  • knowledge management

  • performance management

The Comprehensive Management Systems Review uses a research agenda that is custom-designed to evaluate each system in depth, as it actually functions in your firm, and not according to artificial benchmarks or academic "best practices."

We identify and prioritize the risks and vulnerabilities. This will give you a baseline, perhaps the first one that your firm has ever had, which you can use as a reliable starting point for future growth.

We do this in the form of a complete diagnostic report, which includes an integrated action plan to produce the best results, quickly and with the least investment of time, resources, and effort.

We conduct the review using the most cost-effective mixture of one or more on-site visits to your office and video meetings.

Every Comprehensive Management Systems Review includes, at no additional fee, 90 days of implementation advice and support after we deliver our report.

For a more intensive study focused on sustainable profitability issues and business strategy, consider a Walker Clark Strategic Profitability Diagnostic.