Walker Clark Worldview
commentary and insights for law firm leaders
Implementing Strategic Priorities in the Legal Profession
Why is change so difficult?
Change efforts are complex in any business or profession and are affected by many factors: e.g., clients’ needs; external pressures and expectations; competitive factors; economic and profitability dynamics; internal culture; personalities; power issues; stages of group development; and leadership capabilities.
There are no quick and easy answers; nor are there prescriptive solutions for success.
A Behavioral Model for Law Firm Leadership
What can lawyers expect from management, and what do those leaders have a right to expect from lawyers?
Any law firm can be an organization with designated, formal leaders. The most successful law firms, however, are evolving into organizations of leaders. In these firms, leadership effectiveness is based on the collective impact of what people say and do every day, i.e., a variety of specific, observable behaviors they choose to use in the work environment.
Is your law firm overlooking your most important client-retention resource?
Most law firms know that client feedback matters. Far fewer use it as a disciplined business-development tool.
That is a missed opportunity.
It is also a potentially lethal mistake for small and midsize law firms.
