Although there might be exceptions, “institutional” law firms appear to have been most successful in attracting and retaining international clients.

These are law firms that either never were traditional family firms nor were built on the vision, reputation, and hard work of a single founder. As a general rule, they are usually best capitalized to make long-term strategic investments. They also are most likely to have reliable and efficient decision-making processes. They have management structures and systems in place that, although not perfect, assure a reasonably consistent delivery of the highest level of professional excellence and client service.

Any law firm, regardless of size, can become an institution in its legal services market.