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When Cash Flow Dries Up
Norman Clark Norman Clark

When Cash Flow Dries Up

The Colorado River in the southwestern United States and northern Mexico no longer flows into the Sea of Cortez. Instead, due to diversion for irrigation upstream, it evaporates in the desert about nine kilometers away.

Many law firms are experiencing an analogous situation with cash flow during the COVID-19 crisis.

Here are three tips to keep at least some money in your firm's revenue pipeline during these difficult times.

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Six Months from Failure?
Norman Clark Norman Clark

Six Months from Failure?

An article posted today in the Law Society Gazette suggests that as many as 5,000 small English law firms and solo practices could be forced out of business within the next six months. Most of these firms are retail firms, or "high street" firms, that primarily serve individual clients and small businesses in relatively small matters, such as real estate conveyancing.

The problem is cash flow.

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COVID-19 Update: Resilient Leadership in a Time of Crisis
Norman Clark Norman Clark

COVID-19 Update: Resilient Leadership in a Time of Crisis

Resilience  has become a big buzz-word in the business world during the COVID-19 pandemic, and the legal services industry is not immune from it.

But what does resilient leadership look like in a law firm? How do the leaders of a law firm — both the titular ones and the de facto ones — successfully guide their organizations through bad times?

This article, first published in Walker Clark Worldview in 2015 and updated for the current crisis management context, offers six actions to build resilient leadership in a law firm. Remember, the goal is not just to get through the current storms, but to emerge from them stronger than before. To do this, everyone in a legal services organization — but especially in law firms — needs to deal with some very disquieting questions.

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Even If You Don't Have a COVID-19 Plan
Norman Clark Norman Clark

Even If You Don't Have a COVID-19 Plan

Effective crisis management involves more than just good planning. It also is a valuable learning experience.

Most law firms have been caught unprepared for the short-term and potential long-term effects of the COVID-19 pandemic. Whether you have a well-developed tested plan, no plan at all, or something in-between, one of the most important things that you can do is to document all the practical problems that you have encountered in responding to the pandemic.

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A Quick — But Not Easy — COVID-19 Strategic Checklist for Law Firms
Norman Clark Norman Clark

A Quick — But Not Easy — COVID-19 Strategic Checklist for Law Firms

The March 9, 2020, issue of Bloomberg Businessweek contains a practical strategic checklist to "make your company disaster-proof-ish."

The nine steps listed in the article apply with full force to law firms, especially small and midsize ones. It should be required reading for every law firm managing partner.

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A Four-Day Work Week for Law Firms?
Norman Clark Norman Clark

A Four-Day Work Week for Law Firms?

There has been considerable discussion recently about whether a four-day work week promotes greater individual and group productivity.

Some of this appears to be relevant to law firms.

What would your law firm have to do to move to a four-day work week?

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“More Law” not “Big Law”
Norman Clark Norman Clark

“More Law” not “Big Law”

Service delivery capability, not size, is what will determine the profitability — and perhaps the survival — of most traditional law firms between now and 2030.

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What will law firms look like in 2049?
Norman Clark Norman Clark

What will law firms look like in 2049?

Herbert Smith Freehills CEO Mark Rigotti has published a thought-provoking article in today's on-line edition of LegalWeek.

As we start 2019, his comments should be "required thinking” for lawyers everywhere.

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Metrisiphobia
Norman Clark Norman Clark

Metrisiphobia

Why are some lawyers afraid of performance measurements?

In many cases, it is because the management of the firm doesn't understand, and therefore fail to communicate, the benefits and advantages of better performance measurement for each lawyer.

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Three Things to Think About Now as You Think About the Future
Norman Clark Norman Clark

Three Things to Think About Now as You Think About the Future

Law firm leaders and planners — indeed, all lawyers — are right to be concerned about the future of the legal profession. We can expect significant changes, powered by increasingly sophisticated client expectations and the more powerful service delivery capabilities of advanced technology, to redefine what a "law firm" will look like and how it will operate in the 2020s...

...which are only a few months away.

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“Black Box” or “Black Hole”
Norman Clark Norman Clark

“Black Box” or “Black Hole”

Some law firms use "black box" systems for partner compensation because they want to avoid internal disputes among partners.

A former partner’s case against a major U.S. law firm points out how these systems often can make things worse.

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What is your business plan for 2020?
Norman Clark Norman Clark

What is your business plan for 2020?

Yes, not next year but two years from now.

But even if your law firm is not prepared to move to two-year business planning, the suggestions in this article will help you to improve successful results next year.

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Listening to Learn
Norman Clark Norman Clark

Listening to Learn

What is the most important thing that a law firm or group of lawyers can do to respond better to fast change in their market?

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Making Sense of the Chaos
Norman Clark Norman Clark

Making Sense of the Chaos

The erratic attempts at policy coming from the Trump government in the United States have made commercial and financial prospects more unpredictable than perhaps in any period since the 1930s. Many investors and business people, as well as traditionally friendly governments, now wonder, often with good reason, whether the United States can be trusted to honor its international commitments at any level of enterprise or international engagement.

These forces and risks ultimately affect almost every law firm with any significant international or regional practice. This is a real challenge for the legal profession, because clients traditionally have looked to lawyers and law firms for analysis and problem solving in uncertain times. Yet the business futures of many of those firms are perhaps even less certain than those of their clients.

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“New Law”: When Being an Excellent Lawyer is not Good Enough
Norman Clark Norman Clark

“New Law”: When Being an Excellent Lawyer is not Good Enough

As one managing partner of a U.S. law firm recently commented, "Today we have to be experts in subjects that they never taught in law school, not even five years ago. Being an excellent lawyer is no longer good enough."

Advising clients about compliance with international economic sanctions is one such challenging "new law" area.

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Why don’t they want to become partners?
Norman Clark Norman Clark

Why don’t they want to become partners?

This is not just something that we can blame on "the Millennials." 

For the past 20 years, partners from law firms of all sizes, in almost every part of the world, frequently have told me that they can't understand why so many of their best associates and non-equity partners decline the offer of equity partnership.

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Partner Compensation and Individual Partner Profitability
Norman Clark Norman Clark

Partner Compensation and Individual Partner Profitability

Even the most effective partner compensation systems sometimes have difficulty basing a partner's remuneration on the profitability of each partner’s practice.

This is because they try to take too simplistic an approach to a complex and highly individual concept.

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