Walker Clark
Worldview Archives
The Law Firm of the Future: Intimate Client Relationships
"My lawyer is my best friend."
How often has a client said that about you?
"Client intimacy," not just good client service, will be an important feature of the successful law firm of the future.
A Four-Day Work Week for Law Firms?
There has been considerable discussion recently about whether a four-day work week promotes greater individual and group productivity.
Some of this appears to be relevant to law firms.
What would your law firm have to do to move to a four-day work week?
“More Law” not “Big Law”
Service delivery capability, not size, is what will determine the profitability — and perhaps the survival — of most traditional law firms between now and 2030.
On Being Passionately Involved
As lawyers, we work hard at the office. At the end of the day, some of us go home to our personal lives, with little or no further involvement in the communities around us. Others, however, remain passionately involved in community and professional organizations and events.
Those of us in the first group are missing a great opportunity to market ourselves and our firm, but also even better opportunities for life-long professional and personal fulfillment.
Coming Soon to a Law Firm Near You: Artificial Intelligence
As the next step in the evolution of knowledge management in law firms, AI promises to allow seismic shifts in practice management and profitability for law firms of all sizes, not only for large firms, but especially — repeat especially — for small and midsize firms that want to remain competitive while continuing to deliver the highest quality in legal services.
“Zero-Tolerance” Profitability: Why are we doing this work?
Have you ever been tempted to discontinue some of the services that your law firm offers? That could be one of the most important things that you can do to improve your firm's profitability.
This is the third in a five-part series of posts that focuses on profitability in small law firms and solo practices.
When does “professional courtesy" become “free advice?”
Law firms can lose a lot of money on what should be profitable client relationships by providing too many services "off the clock." This phenomenon usually arises when a partner repeatedly provides advice as a "professional courtesy" or as a "client relations" activity, rather than charging a fee.
Five Things Outside Counsel Don't Know
There was a very important panel discussion at today's session of the World Services Group North American regional meeting in Park City, Utah. Every law firm lawyer who works with a general counsel in a client organization could take away some valuable insights.
“…not to name, shame, or embarrass…”
According to an article in today's on-line edition of The Lawyer, a 56-lawyer English law firm, Munday's, has introduced a "mystery shopper" scheme to test their own client service functions.
Why Small and Midsize Law Firms Can Have a Great Future
At Walker Clark, we remain amazed by how many law firm partners — and even some law firm management consultants — really believe that the legal profession will eventually be dominated by the global giants. Under this overblown scenario, all the other firms will simply have to be content with the scraps that fall from the big firms' dining tables.
Our firm's experience and observations advising small and midsize firms on business strategy, profitability, and internal operations, persuasively demonstrate that smaller firms can compete very effectively even against some of the best-known and most powerful law firms in the world.
What will your clients need five or ten years from now?
Do you know?
Have you ever asked?
We can help you find out.
