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End the practice of awarding business based on price.
Norman Clark Norman Clark

End the practice of awarding business based on price.

In an increasingly competitive landscape, law firms, like any business, might feel compelled to make decisions based on price alone.

However, the fourth of W. Edwards Deming's Fourteen Points for better management warned against this practice, arguing that cost should not be the primary consideration in business decisions. Instead, he championed a more holistic approach that weighs quality and long-term value alongside price.

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DIY
Norman Clark Norman Clark

DIY

"Why couldn't we just do this ourselves?"

My colleagues and I at Walker Clark LLC are frequently asked this question when we submit a consulting proposal to a prospective client.

The "do it yourself" mentality that some law firms have raises several important points about law firms and consulting services.

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