Walker Clark
Worldview Archives
Even If You Don't Have a COVID-19 Plan
Effective crisis management involves more than just good planning. It also is a valuable learning experience.
Most law firms have been caught unprepared for the short-term and potential long-term effects of the COVID-19 pandemic. Whether you have a well-developed tested plan, no plan at all, or something in-between, one of the most important things that you can do is to document all the practical problems that you have encountered in responding to the pandemic.
Document! Document! Document!
Getting things done requires that we confront reality at its most basic levels in the firm. Documenting internal strategic priorities, business plans, and commitment to and expectations of our people is a fundamental step for getting things done.
One of the most common characteristics of firms that fail to implement decisions well is that they try to short-cut documentation, or omit it completely.
