Walker Clark
Worldview Archives
Listening to Learn
What is the most important thing that a law firm or group of lawyers can do to respond better to fast change in their market?
Five Obstacles to Effective Communications with Clients
"The most effective way to communicate with a client, is to communicate with the client."
Vlad Zabrodin's insightful observation at this year's Balkan Legal Forum points out a persistent challenge in the communications practices of many lawyers and in the culture of many otherwise well-managed law firms. We talk at clients, but often fail to listen to them.
Silence is not always golden.
Law firms with poor internal communications skills and practices face great obstacles when they try to implement any decision, even minor ones.
One of the most important tools in a firm's internal "communications tool kit" is to schedule time for talking.
This is the first in a series of short posts about questions that I frequently receive about the importance of internal communications to "getting things done" in law firms.
Five Things Outside Counsel Don't Know
There was a very important panel discussion at today's session of the World Services Group North American regional meeting in Park City, Utah. Every law firm lawyer who works with a general counsel in a client organization could take away some valuable insights.
What fuels your partnership: trust or suspicion?
Trust is one of the most prevalent governance challenges facing growing professional services firms today.
This is not just a "feel-good" issue or a matter of preserving an artificial collegiality that might have been more characteristic of small law firms one hundred years ago. The level of trust that exists among partners has a direct and measurable effect on the firm's business performance.
