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The Antidote to Fear
Norman Clark Norman Clark

The Antidote to Fear

In recent confidential discussions with law firm leaders around the world, the author has noticed a very interesting apprehension that seems to be emerging as they consider the business prospects for their firm in for the next two to five years.

How then, can a law firm navigate through the strategic fears about the rest of the decade -- even the rest of 2025 -- with a reasonable degree of confidence?

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What if our brilliant strategy fails?
Norman Clark Norman Clark

What if our brilliant strategy fails?

Even the best business strategies can be knocked off-course, or sometimes even wrecked, by a crisis that the law firm only vaguely anticipated, if at all.

Some law firms not only survive crises, but actually emerge from them stronger than ever before. Our firm’s observations of the experiences law firms of all sizes, but especially small and midsize firms, worldwide between 2020 and 2022, suggest that you can make your law firm “crisis-resistant.”

You won’t be immunized from the effects of a crisis, but you will be able to resist its most serious effects and recover much more quickly.

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After We Hit the Iceberg
Norman Clark Norman Clark

After We Hit the Iceberg

The massive systems failure at Delta Airlines on 8 August 2016 disrupted operations for more than 48 hours and left tens of thousands of Delta passengers stranded.  

Delta Airlines is one of the largest airline companies in the world, with perhaps the world's largest and  most sophisticated operations systems, but Delta's experiences over the past several days provide sobering warnings to even the smallest law firms that take don't take disaster planning and client relations recovery seriously.

So, before we all get into too much of a high dudgeon about Delta Airlines and other air carriers that have experienced similar systems problems, let's look at your law firm. There are some good lessons to be learned from Delta's misfortunes this week.

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Three Questions for Better Crisis Management
Norman Clark Norman Clark

Three Questions for Better Crisis Management

The closing weeks of 2014 are proving to be very challenging for many law firms, large and small, around the world. There are things that every law firm should do now so that it can manage a crisis if it arises, rather than try to rely on improvised responses.

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Recession-Proof Your Law Firm: New Dynamic Approaches to Planning
Norman Clark Norman Clark

Recession-Proof Your Law Firm: New Dynamic Approaches to Planning

This is final installment in a series of four posts about how law firms can anticipate, prepare for, and respond successfully to the next recession or economic downturn..

It outlines the third, and possibly most important, change that law firms must make to increase their chances of surviving the next recession (assuming that they emerge from the recent one).

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