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Will 2022 be the year when everything changed?
Norman Clark Norman Clark

Will 2022 be the year when everything changed?

For most law firms, internal operations and client service processes will not be the same in 2022 as before the COVID-19 pandemic. Many law firms have already announced how what began as temporary adjustments have already become, or soon will become, permanent components of their practice.

These changes will have substantial effects of law firm finances, lawyer performance, profitability, and in many cases, partner compensation structures and formulas.

There will be many responses by law firms around the world, but one response that will almost always be fatal eventually will be to throw up one's hands and say, "We'll figure it out as we go along — one problem at a time."

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It’s not too late to improve your bottom line in 2020.
Norman Clark Norman Clark

It’s not too late to improve your bottom line in 2020.

Approximately 60% the world's law firms will begin a new fiscal year on 1 January 2021. Many others will enter the final quarter or trimester of their old fiscal year.

Even after your new fiscal year begins, and the ink is dry on your new business plan, there is a lot that you can do to get better business results this year, whenever it ends for your firm...

...and even while battling the effects of the COVID-19 pandemic.

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The “new normal” will not be good enough.
Norman Clark Norman Clark

The “new normal” will not be good enough.

Banish the phrase "new normal" from your thinking about the future.

 As law firms begin to think about operations after the pandemic subsides, many of their partners have been using the phrase  new normal.  This mindset — that the future will be just a continuation of the past — is as risky to the future of your law firm as ingesting bleach or taking ineffective, dangerous drugs to fight a coronavirus.

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When Cash Flow Dries Up
Norman Clark Norman Clark

When Cash Flow Dries Up

The Colorado River in the southwestern United States and northern Mexico no longer flows into the Sea of Cortez. Instead, due to diversion for irrigation upstream, it evaporates in the desert about nine kilometers away.

Many law firms are experiencing an analogous situation with cash flow during the COVID-19 crisis.

Here are three tips to keep at least some money in your firm's revenue pipeline during these difficult times.

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Six Months from Failure?
Norman Clark Norman Clark

Six Months from Failure?

An article posted today in the Law Society Gazette suggests that as many as 5,000 small English law firms and solo practices could be forced out of business within the next six months. Most of these firms are retail firms, or "high street" firms, that primarily serve individual clients and small businesses in relatively small matters, such as real estate conveyancing.

The problem is cash flow.

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COVID-19 Update: Resilient Leadership in a Time of Crisis
Norman Clark Norman Clark

COVID-19 Update: Resilient Leadership in a Time of Crisis

Resilience  has become a big buzz-word in the business world during the COVID-19 pandemic, and the legal services industry is not immune from it.

But what does resilient leadership look like in a law firm? How do the leaders of a law firm — both the titular ones and the de facto ones — successfully guide their organizations through bad times?

This article, first published in Walker Clark Worldview in 2015 and updated for the current crisis management context, offers six actions to build resilient leadership in a law firm. Remember, the goal is not just to get through the current storms, but to emerge from them stronger than before. To do this, everyone in a legal services organization — but especially in law firms — needs to deal with some very disquieting questions.

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Even If You Don't Have a COVID-19 Plan
Norman Clark Norman Clark

Even If You Don't Have a COVID-19 Plan

Effective crisis management involves more than just good planning. It also is a valuable learning experience.

Most law firms have been caught unprepared for the short-term and potential long-term effects of the COVID-19 pandemic. Whether you have a well-developed tested plan, no plan at all, or something in-between, one of the most important things that you can do is to document all the practical problems that you have encountered in responding to the pandemic.

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A Quick — But Not Easy — COVID-19 Strategic Checklist for Law Firms
Norman Clark Norman Clark

A Quick — But Not Easy — COVID-19 Strategic Checklist for Law Firms

The March 9, 2020, issue of Bloomberg Businessweek contains a practical strategic checklist to "make your company disaster-proof-ish."

The nine steps listed in the article apply with full force to law firms, especially small and midsize ones. It should be required reading for every law firm managing partner.

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