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Sustainable Profitability in Law Firm Operations
APRIL-JUNE 2026
One of Walker Clark’s core services over the past 23 years has been helping law firms to introduce modern quality management concepts, tools, and methods into their internal operations. We have witnessed first-hand, again and again, the remarkable returns that quality management can produce on a relatively low investment of time, intellectual energy, and management attention.
Yet most law firms still overlook its importance and the opportunities it presents.
This issue of Worldnotes combines in one place a series of sixteen articles from the Walker Clark Worldview blog. They examine the Fourteen Points of Quality Management, first published by W. Edwards Deming in 1950, and their timeless importance for law firms today — and tomorrow