Welcome to Page One

Call Walker Clark when..

You are not achieving the profitability that you want and need.

You are not winning the new clients and new business that you want.

Your internal operations are not delivering the quality, productivity, and efficiency the you and your clients need.

Your firm does not have a business strategy that works.

You can't recruit or retain the associates that you want.

Your associates lack the business skills that they need to become successful partners.

Your firm is considering a merger.

You and your partners want to be better leaders.

What is a client relationship worth to your firm?

Client Service Monitor by Walker Clark, LLC

Walker Clark's client management service allows law firms to outsource continuous client feedback and client service benchmarking at a fraction of the cost of trying to do this in-house.

This innovative system provides: an initial record of each client's service needs and expectations; regular periodic updates on each client's evaluation of the quality of the firm's services; Client Service Alerts to warn of urgent client service issues; benchmarking of your firm's client service performance against your competitors; and a comprehensive quarterly review with recommendations from the Walker Clark Client Service Team.

Click here to learn more.

When was the last time you updated your partnership agreement?

King John at Runnymede

Has it been more than 10 years since you wrote your agreement?

Has your partnership grown by more than 30% since then?

Are any of your partners over age 50?

Are your younger partners unhappy?

Are you thinking about a merger or acquisition of another firm?

Is is harder to make decisions now than before?

If you answered yes to any of these questions, it is probably time to take a close look at your partnership agreement, shareholders agreement, by-laws, or similar corporate documents.

Walker Clark advisors can guide you and your partners through a comprehensive review of your law firm's corporate structure. We can help you to make sure that your corporate documents address all of the critical management issues that are part of modern law firm governance. Most importantly, we can guide and facilitate you and your partners through the tough decisions and hard choices that it sometimes takes to make the needed changes. For more information contact Norman Clark or Fernando Moreno.

"Required reading" for every law firm partner and manager

Recession, Depression, and the Legal Profession: Depression and Related Risks of Substance Abuse and Suicidal Behavior in Law Firms

Most people who are feeling depressed find it hard to talk about their pain. How can you make a difference?

What are you doing to foster a sense of community and connectedness in your firm?

How can you improve the quality of your law firm work environment and culture during these stressful times?

Click here to read this timely and important article by Lisa Walker Johnson.

litmus paper

The Walker Clark

Litmus Test

when you need a fast, objective, reliable opinion about a new idea

Have you and your partners ever spent a lot of time, attention, and effort on an idea, only to discover that it probably would not have worked?

Have you ever wondered whether you passed up a good opportunity because, at the time, it seemed too hard, too expensive, or too risky?

Walker Clark's Litmus Test service can provide a fast, well-informed, and objective expert analysis to help you decide.

Click here for more information. You will be pleased to learn how we can deliver a concise, no-nonsense report to you in as little as five to ten business days. You will also learn that our expenses-included fixed fee is less than the value of the billable time consumed by just one partners' meeting.

How can you improve business results through more effective leadership?

Walker Clark leadership services

In challenging times, every partner needs to be a better leader. As leaders in law firm leadership, Walker Clark offers four services that will sharpen the leadership skills and resources that your firm might need to get through 2009:

Walker Clark Client Surveys

Your client base is one of your most important assets.

Yet most law firms operate with only incomplete, unreliable information about their clients' needs and expectations.

Walker Clark client surveys are serious business intelligence tools. They provide reliable, up-to-date data that your firm needs to make well-informed decisions about client care, quality assurance, and marketing priorities.

Click here to learn more about Walker Clark's line of customized client surveys for law firms.

business graph

What are your priorities for improved profitability in 2010?

Core Systems Diagnostic

The Walker Clark Core Systems Diagnostic is a probing evaluation of the ten management systems in your firm that have the greatest impact on profitability. We have recently updated it to adjust to the new realities of today's legal market.

The Core Systems Diagnostic will tell you where your profitability is getting hurt and how to stop the pain now.

It will also identify and prioritize longer-range opportunities to sustain profitability in your firm in the future.

If you need answers and actions -- not generalities or consultant jargon -- the Walker Clark Core Systems Diagnostic is a smart investment, both for today and to strengthen your foundations for a profitable 2010.

Click here to learn more.

Where are you headed in 2010? How will you get there?

Strategy Review

The Walker Clark Strategy Review is a hard-edged analysis of your firm's client base and professional capabilitie. It will help you to focus your efforts and resources on opportunities that will provide the best return on your investment.

Whether you have a formal strategic plan or not, the Strategy Review investigates what your firm actually is doing now, not just your aspirations for the future.

It produces specific, prioritized recommendations and actions that take into account your firm's specific market, client base, resources, and professional culture.

We offer the Walker Clark Strategy Review to law firms of all sizes andpractice specialties anywhere in the world for a fixed fee that includes all expenses.

For more information, send an e-mail to Norman Clark or Fernando Moreno. Norm or Fernando will respond within 24 hours.

Notice: In recent weeks you may have received e-mails that claim to be from addresses at walkerclark.com and that offer watches, drugs, investment opportunities, and other too-good-to-be-true deals. We are not in these lines of business. These e-mails are the fraudulent work of internet criminals. These e-mails are generally harmless (unless you actually respond to them). They should be ignored and deleted.

quick links to Walker Clark services
business skills development	crisis management	leadership development	performance management	speakers
Client Service Monitor	executive coaching	the Litmus Test	performance recovery	strategy
compensation	executive performance evaluations	marketing	profitability	surveys
corporate law departments	interim executive management	mergers	risk management	technology