Business always brings surprises. In the
legal profession, they can include, for example:
- An economic downturn is on its way and you are unprepared.
- One of your key partners or practice groups
threatens to leave -- or actually departs.
- Internal disagreements between two partners
threaten to disrupt the performance of a practice group or the entire
partnership.
- Your firm's most promising associates are
recruited by another firm.
- One of your major clients merges or is
acquired.
- You lose an important piece of work to a
competitor.
- A breakdown in quality assurance jeopardizes a
long-standing client relationship.
- A client demands a 25% reduction in your fees.
- One of your oldest clients requires you to
participate in a competitive tender offer or "beauty contest" if you want to
continue performing the work.
- A promising growth or merger opportunity
arises suddenly.
- Your firm wins a new client, but now you are
not sure you can meet the client's expectations.
Getting the business back on
track
Regardless of whether it's an opportunity or a
threat, your firm's future success may depend on your ability to:
- Assemble the right team to respond promptly.
- Collect and analyze the facts thoroughly and
dispassionately.
- Identify possible options, as well as their
short-term and long-range risks and advantages.
- Move forward with a clear, practical plan.
- Measure and evaluate the results.
Walker Clark will be there.
When a crisis appears, you need informed
decisions and action, not consulting studies, research, and reports.
Walker Clark's crisis response service is available anywhere in the world.
Here is how Walker Clark's unique crisis response service can help:
- 24-hour response. Within 24 hours of
your contacting us, we will assign a Walker Clark team and start work on your
issues. We can usually begin during our first phone conversation.
- Fixed fees. As with
other Walker Clark engagements, our crisis response service is provided for a
fixed fee, which usually includes all expenses and is agreed at the beginning
of the engagement. If there are any uncertainties or contingencies -- such as
unknown travel requirements -- we will identify those and their possible costs
at the start. There are enough unpleasant surprises in the business
world today. Our fee will not be one of them.
- Prompt on-site assistance. As a
crisis response client, your firm goes to the "top of the list" for scheduling
on-site assistance. If you desire, we can usually have a senior Walker
Clark consultant or consulting team at your office, meeting with you and your
management team at your earliest opportunity. With consultants
throughout Europe and the Americas, we can usually be there -- anywhere in the
world -- within two business days.
- Data collection and evaluation. We will help you to collect, organize, and evaluate all the information you
need to make informed decisions.
- Response and recovery plan. We will define and
evaluate options, as well as identify and articulate their likely short-term
and long-range business implications. We will also help you to plan your
response, with specific action items and responsibilities, as well as clear
measurements to track the business results.
To discuss a possible need for a Walker Clark
crisis response team, email info@walkerclark.com or telephone 1.239.466.8370 during normal business hours in the Americas or 1.239.297.7808 at any other time.
How can you improve your ability to anticipate and respond to your firm's next business crisis. Click here to learn more about Walker Clark's Crisis Management for Law Firms, one of our Core Business Skills Development Programs.