We often hear comments like these often when we interview the business people and managers in corporations.  Are your in-house clients saying the same things about you?

Do you know what your in-house clients are saying about your services?  Do you know what they really want?  Do you know whether you are really meeting their expectations?

A Walker Clark confidential client survey can remove the guesswork from improving your law department's relations with your in-house clients.  It can identify and prioritize your client-service strengths and challenges and also point the way to strategies to improve your law department's reputation and influence in your company.

We will customize an on-line survey to meet the specific characteristics of your company, your in-house clients, and your law department.  The survey typically takes ten days to complete and tabulate.  A senior Walker Clark advisor will then visit your office to present an executive briefing on the results and their implications.  We also recommend next steps for you and your colleagues to follow up on the results. 

Contact us for a fixed fee proposal that includes all expenses.